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1. Goods once sold are not subject to return. In exceptional circumstances, the return shall be subject to the conditions of return as expressly stated herein above. C. Krishniah Chetty Group shall be bound by the warranty on the items purchased. In the event of a conflict between these Terms and Conditions and any terms specified on the product warranty, the terms and conditions on the product warranty shall govern the sale.
2. Dents, breakages, colour changes, or any other consequences of usage will not warrant a free exchange, repairs and/or replacements.
3. C. Krishniah Chetty Group manufactures jewellery with care and caution. However, when jewellery is set with gemstones, some gemstones may come loose on rare occasions. If such stones that were supplied by C. Krishniah Chetty Group come off their setting, they will be replaced free of cost, if brought to us in original condition without damage and without any tampering, within 365 days from invoice date.
4. The Company manufactures Jewellery and Silverware in various purity grades which are mentioned on the bill. The purity grade so mentioned will be the lowest purity and may in actual be more in several items, of the similar category.
5. “'Melting purities” mentioned are as would be when the item is melted and the homogeneous sample is tested with a 'Fire Assay' test. Other non-destructive tests may display different results. C. Krishniah Chetty Group's non-destructive tests are also available on request. Our in-house X-Ray forensic equipment is available for testing too.
6. We do not negotiate prices and all prices are final. Prices include cost of material, labour charges, manufacturing wastages, gemstones, profits and margins, packaging, delivery, insurance and handling charges for deliveries within India.
7. Gold and silver metal rates mentioned on the bill are for reference purposes only and do not include the above charges
8. You are requested to preserve the “Cash Bill” for all future transactions regarding the items contained therein. Under GST this is the "Tax Invoice". GST rate is 3% for any purchases delivered in Karnataka, Central Sales Tax (CGST) of 1.5% is applicable and State Sales Tax (SGST) of 1.5% is applicable; Interstate Sales Tax (IGST) of 3% is applicable for purchases delivered in other states within India. The term Sales Tax is to be construed as "Goods and Service Tax". Rates of taxes and duties are subject to change and charged as on date of billing.
9. Billing amount will be rounded off to the nearest 10.
10. The diamonds sold under this guarantee have been sourced from legitimate sources not involved in funding conflict and are in compliance with United Nations resolutions.
11. The seller hereby guarantees that these diamonds are conflict-free, based on personal knowledge and written guarantees provided by the sources.
12. In case, at the time of delivery, the product ordered by the client got sold in our offline store then in this case we are unable to deliver the order. The amount client have paid for the order will be refunded.[1.1]
13. Although C. Krishniah Chetty Group provides a safe shopping & working environment, the company will not be responsible for personal belongings left, or lost while in the premises. We recommend cover through your personal insurance.
14. Various portions of our premises may be under CCTV surveillance. Further, any and all images, photographs, and videos taken of people & events, testimonials, feedback, etc., in the premises or at our carefully curated instore or online or at external events, may be used for marketing and promotional purposes at any time.
15. Measurements are in the metric system. Other units of measurements where mentioned are for convenience of clients.
16. Disputes, if any, are subject to the jurisdiction of the courts of Bangalore.
We are committed to delivering jewellery that reflects exceptional craftsmanship, quality, and authenticity. With a heritage of over 155 years, your C Krishniah Chetty experience is protected by our assurance promise.
Certificate of Authenticity
Lifetime Cleaning & Polishing
7-Day Return or Exchange
100% Transparency